摘要:
分析传统客运乘务管理存在的不足,引入互联网思维,在敏捷开发框架下,借助微服务、云计算、大数据等信息化技术,实现乘务管理移动化、信息化和智慧化。根据铁路信息化总体规划,乘务管理围绕“生产、服务、管理”三大核心业务需求,通过集成既有信息系统、拓展研发新应用等方式构建乘务信息化平台,运用移动互联等科技手段辅助生产作业、改进服务质量、提升管理效能,大力推进客运乘务管理信息化建设,初步实现了“智慧乘务”并在实践中取得良好效果。
Abstract:
This article analyzed the shortcoming of traditional passenger crew working management, introduced the Internet thinking, based on agile development framework, micro-service, cloud computing, big data technology and so on, implemented the crew working management mobile, informatization and intelligence. According to the overall planning of railway informatization, with the focus on the three critical requirement of operation, service and management, the intelligent crew working was implemented preliminarily, which gained great effect in the practice through the new technology applications, supported the business operation, improved the service quality, enhanced the management efficiency and vigorously promoted the construction of information based passenger transport crew working.
百度学术
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