Abstract: This article analyzed the shortcoming of traditional passenger crew working management, introduced the Internet thinking, based on agile development framework, micro-service, cloud computing, big data technology and so on, implemented the crew working management mobile, informatization and intelligence. According to the overall planning of railway informatization, with the focus on the three critical requirement of operation, service and management, the intelligent crew working was implemented preliminarily, which gained great effect in the practice through the new technology applications, supported the business operation, improved the service quality, enhanced the management efficiency and vigorously promoted the construction of information based passenger transport crew working.