Abstract: In response to the problems of railway queuing passenger fatigue and low efficiency of staff handling, this paper designed and implemented a queuing and calling system of railway ticket hall based on Linux platform. The paper used key technologies such as database visualization analysis, speech synthesis, real-time broadcasting, and intelligent analysis and prediction based on naive Bayesian algorithms to achieve functions such as take-a-number, calling, passenger evaluation, information display, and backend information management, improved the efficiency of window ticketing business processing. The pilot operation based on the ticket hall of a certain station shows that the system integrates comprehensive station information, balances resource allocation, and improved effectively the level of ticketing management at the station.