• 查询稿件
  • 获取最新论文
  • 知晓行业信息
连志丽, 王鹏, 翟高寿. 业务流程管理在铁路货运客户关系管理中的应用[J]. 铁路计算机应用, 2007, 16(8): 31-33.
引用本文: 连志丽, 王鹏, 翟高寿. 业务流程管理在铁路货运客户关系管理中的应用[J]. 铁路计算机应用, 2007, 16(8): 31-33.
LIAN Zhi-li, WANG Peng, ZHAI Gao-shou. Application of business process management to Railway Customer Relationship Management System of railway freight trafic[J]. Railway Computer Application, 2007, 16(8): 31-33.
Citation: LIAN Zhi-li, WANG Peng, ZHAI Gao-shou. Application of business process management to Railway Customer Relationship Management System of railway freight trafic[J]. Railway Computer Application, 2007, 16(8): 31-33.

业务流程管理在铁路货运客户关系管理中的应用

Application of business process management to Railway Customer Relationship Management System of railway freight trafic

  • 摘要: 围绕铁路货运营销中CRM系统的功能、业务流程管理(BPM)在铁路货运CRM系统中的实现方案及应用进行讨论.

     

/

返回文章
返回