引用本文: | 李先进, 于展琦, 张仕俊, 张国平. Erlang模型在坐席规模预测中的研究与改进[J]. 铁路计算机应用, 2013, 22(10): 17. |
Citation: | LI Xianjin, YU Zhanqi, ZHANG Shijun, ZHANG Guoping. Research and improvement on agent forecasting using Erlang models[J]. Railway Computer Application, 2013, 22(10): 17. |